Your privacy is ong66's priority. This document clearly explains how we collect, use, store, and protect your personal information as a member of our platform.
Six core principles that underpin how ong66 handles every member's personal data.
All data transmitted between your device and ong66 servers is encrypted using 256-bit SSL — the same standard used by international banks and financial institutions.
Ong66 has never and will never sell, rent, or share your personal information with any third party for marketing purposes without your explicit consent.
All transaction records — including deposits via Touch 'n Go, GrabPay, DuitNow and FPX — are securely stored and not disclosed to anyone other than the account holder and relevant authorities where required by law.
As an ong66 member, you have the right to access, correct, transfer and request deletion of your personal data at any time through the account settings section or by contacting our support team.
Your data is stored in a secured server environment with multi-layered access controls, continuous monitoring, and regular backups to prevent loss or unauthorised access.
You may opt out of marketing communications from ong66 at any time by updating your notification preferences in your account settings or by contacting our support team.
Ong66 ("we", "Platform") is committed to protecting the privacy and security of the personal information of every member and visitor to our website. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal data received from users of the ong66 platform.
This document has been prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices for data privacy. By using the ong66 platform, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Note: This Privacy Policy should be read together with Terms & Conditions ong66. Together, both documents form a complete legal framework governing the relationship between you and the ong66 platform.
Ong66 collects your personal data through various means — directly when you register or use the platform, and automatically through web browsing technologies. Below are the categories of data we collect:
| Data Category | Examples of Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, MyKad/Passport number, date of birth, gender | Registration form |
| Contact Information | Email address, phone number, residential address | Registration form / profile update |
| Financial Data | Deposit/withdrawal records, payment methods (TnG, DuitNow, etc.), transaction history | Platform transactions |
| Gaming Data | Betting history, game types, session duration, account balance | Platform activity |
| Technical Data | IP address, browser type, operating system, cookie data | Automatically during browsing |
| Communication Data | Customer support records, feedback, and complaints | Interactions with support |
Ong66 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive data such as medical information, religious beliefs or political views unless specifically required by law.
Every piece of data we collect is used for legitimate purposes directly related to the services we provide. The primary purposes for which your data is used at ong66 are as follows:
Data Minimisation Principle: ong66 upholds the principle that your data is only used for purposes you have consented to or that are legally required. We do not use your data for any other purpose without informing you first.
Ong66 continually invests in digital security infrastructure to ensure your personal data remains protected at all times. The security layers we have implemented include:
Important: While ong66 takes all reasonable steps to protect your data, no system of data transmission over the internet can be guaranteed 100% secure. You are also responsible for keeping your ong66 account password and login credentials safe.
Ong66 does not sell your personal information to any third party. However, there are limited situations where we may need to share your data with certain parties:
In all instances of data sharing, ong66 ensures that recipients are bound by data protection agreements equivalent to or stricter than this Privacy Policy. ong66 does not share data with entities outside Malaysia unless adequate legal protections are in place.
The ong66 platform uses cookies and similar tracking technologies to enhance your browsing experience, maintain login sessions, and analyse platform usage. The types of cookies we use are:
You can manage your cookie preferences through your browser settings at any time. However, disabling certain cookies may affect the full functionality of the ong66 platform.
Analytics Note: ong66 uses analytics tools to understand overall platform usage patterns. All analytics data is aggregated and anonymised — we do not track individual behaviour for unauthorised marketing purposes.
As an ong66 member and Malaysian resident, you have the following rights regarding the personal data we hold about you, in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
Request a copy of the personal data we hold about you
Correct inaccurate or incomplete data
Request the deletion of your data (subject to legal obligations)
Object to the processing of your data for direct marketing purposes
Receive your data in a machine-readable format
Restrict the processing of your data under certain circumstances
To exercise any of the rights above, please contact us via support@ong66.biz or through your account settings. We will respond to your request within 30 business days. Identity verification may be required before your request is processed.
Ong66 retains your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required under Malaysian law. Our data retention guidelines are as follows:
| Data Type | Retention Period | Purpose |
|---|---|---|
| Active account information | Throughout active account period | Ongoing account management |
| Financial transaction records | 7 years after account closure | Malaysian legal compliance |
| KYC data (identity verification) | 5 years after account closure | AML/KYC requirements |
| Support communication records | 3 years | Dispute resolution |
| Technical log data | 90 days | Security and fraud detection |
| Analytics cookie data | Up to 24 months | Platform usage analytics |
Once the retention period expires, your data will be securely deleted using non-recoverable methods, or fully anonymised so it can no longer be associated with you.
Ong66 Services is not intended to individuals under the age of 21. ong66 does not knowingly collect any personal data from those below the stipulated age limit.
If ong66 discovers or becomes aware that personal data belonging to a minor has been collected without our knowledge, that data will be deleted immediately and the associated account will be closed without prior notice.
Parent / Guardian Responsibilities: If you believe that your child or underage dependent has registered an account with ong66, please contact us immediately at support@ong66.biz so that we may take immediate action.
Ong66 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform operations. Members will be notified of any material changes through:
Your continued use of the ong66 platform following any amendments constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to stay informed of how ong66 protects your information.
If you have any questions, concerns or requests regarding this Privacy Policy or how ong66 handles your personal data, please contact us through the following channels:
Formal Complaint: If you are not satisfied with how ong66 has handled your privacy complaint, you have the right to file a complaint with Personal Data Protection Commissioner of Malaysia in accordance with the provisions of the Personal Data Protection Act 2010.
A multi-layered security infrastructure protecting your personal data every day, every second.
All communications between your device and ong66's servers are encrypted using TLS 1.3 protocol with AES-256 encryption — the highest standard in the digital finance industry.
An added layer of protection via OTP codes sent to your registered Malaysian mobile number each time a login from a new device is detected.
Our AI system monitors all account activity in real time and will automatically alert or block activity if unusual patterns are detected.
All stored data — including identity information, transaction records, and gaming history — is held in encrypted databases with multi-layered access controls.
Security audits and penetration testing conducted by independent security experts every quarter to identify and address any potential vulnerabilities.
Ong66 performs automatic data backups every 6 hours to a separate, secured server environment, ensuring service continuity and data integrity in the event of an emergency.
Ong66 protects your privacy with best-in-class technology so you can focus on what matters most — enjoying your favourite games. Sign up now and play with peace of mind.